Privacy Policy

RYE Services LLP (the "Company") is committed to protecting your information and this Privacy Policy describes how your (the "Customer/Viewer") personal information is collected, used, and shared when you visit and / or make a purchase from our website (the "Site").

Personal information we collect

When you visit the Site, we automatically receive, collect and record certain information about your device, including information about your web browser, IP address, geolocation data, time zone, and "cookie" information on your device. Additionally, as you browse the Site, we collect and record information about the individual web pages or products that you view, including what websites or search terms referred you to the Site, and information about how you interact with the Site to enhance the user experience for a recurring visit. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:
  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier that enable us to recognise your browser/device and tell us how and when pages or features in our services on the Site are visited and by how many people. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the websites more useful to you and to tailor the experience with us to meet your special interests and needs. You may be able to change these preferences on your browser/device to prevent or limit your device's acceptance of cookies which may prevent you from taking advantage of a few of our features in turn. For more information about cookies, and how to disable cookies, visit If you click on a link to third party website or service, this Privacy Policy does not cover the use of cookies by any third parties and we are not responsible for their privacy policies and practices.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information which you knowingly provide to us, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

We may communicate with you if you have provided us the means to do so, for example, if you have given us your email address, we may send you promotional email offers or related information, or about your use of the services. You may choose to indicate your preference for discontinuing these services by emailing us at

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  1. Communicate with you;
  2. Screen our orders for potential risk or fraud/crime and as otherwise required or permitted by law; and
  3. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  4. for any other purpose you consent to as provided for in this Privacy Policy.

We use the Device Information that we collect for the following purposes, including but not limited to, using it to help us screen for potential risk and fraud (in particular, your IP address), improve and optimize our Site to enhance browser/user experience (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns) as well for any other purpose that you may consent to as provided for in this Privacy Policy.

Sharing your personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, We also use Google AnalyticsTM to help us understand how our customers use the Site. Google AnalyticsTM uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google AnalyticsTM only to improve our Site and Services. -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We never sell your personal information

The Personal Information provided by you or collected as the course of automatic collection processes is collected, processed, used and stored solely for the purposes of business activity associated with the Site . The Company will never sell Personal Information to any third party.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at

You can opt out of targeted advertising by using the links below:

Do not track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

You have a right of access to any Personal Information we maintain. You can ask us for a copy of Personal Information; confirmation as to whether Personal Information is being used by us; details about how and why it is being used; and details of the safeguards which are in place by contacting us through the contact information below.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we inform you we are entitled to a longer period under applicable law). Please note, however, that certain Personal Information may be exempt from such requests in certain circumstances. For example: if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.

If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.

Data retention

When you place an order through the Site, we will maintain your order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices to reflect the changing landscape of Personal Information or for other operational, legal or regulatory reasons. We encourage you to review this Privacy Policy periodically.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

By using the services on our Site, you agree to the terms and conditions of this Privacy Policy and confirm that you have read and understood the entirety of this Privacy Policy as it applies to you and that you may be transferring your data to, and consent to having your data transferred to, and processed by us.

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